Privacy policy

Last updated: April 2026

This Privacy Policy explains what happens to information when someone uses checkvisastatusuae.ae. It covers what data gets collected, how it is used, and what protections are in place. By accessing or using this website, you agree to the terms described here.

This website follows UAE Federal Decree-Law No. 45 of 2021. That law is often called the Protection of Personal Data Law, or PDPL for short. Please read this policy together with our disclaimer and our Terms and condition. Those three documents together create the legal framework for using this site.

This Privacy Policy is governed by the laws of the United Arab Emirates.

Information We Collect

1) Information You Provide

The visa status checking tool on this website asks for certain details. A passport number, for example. Or an Emirates ID. Sometimes, a Unified ID Number (UID) or a file number. When you enter that information, it gets used for one purpose only. The purpose is to send a query to the correct official government database on your behalf.

Here is what matters most. That information travels through an encrypted connection straight to the government system. This website does not store it. 

2) Information Collected Automatically

Every visit to this website generates certain technical data. Standard web server logs and analytics tools pick that data up automatically. The data usually includes an IP address. A browser type and version. Which pages were viewed?

How long someone stayed on each page. And the referring URL, meaning where the visitor came from before arriving here.

All of this gets collected in aggregate form. That means we see patterns and trends, not individual people. This helps us monitor performance and make the site better. None of this data identifies you personally.

3) Cookies

Cookies are small text files. A website places them on a device to remember small things. This website uses cookies for basic functions. For instance, remembering which search method you preferred last time. Or what language setting did you choose?

These cookies do not follow you around the internet. They do not build a profile on you. They do not collect anything that identifies you personally.

Two types of cookies appear here. Session cookies disappear when you close your browser. Persistent preference cookies last for 24 hours. You can turn cookies off through your browser settings. If you do, this website still works. However, some preferences may not carry over between visits.

How We Use Your Information

This website processes information only for the purposes listed below.

• Service delivery: Submitting visa status queries to official UAE government portals on your behalf. This happens strictly in response to your direct request.
• Website operation: To monitor technical performance, identify errors, and improve the functionality and user experience of this site. 
• Legal compliance: Meeting any obligations required under applicable UAE law.

Under UAE Federal Decree-Law No. 45 of 2021, the legal basis for processing information you voluntarily submit is your explicit consent. You give that consent when you start a search. You can withdraw consent at any time. How? Simply stop using the site.

Data Retention

This website does not store the personal information you enter when checking your visa status.

Query data, passport numbers, Emirates IDs, and UIDs go directly to the relevant government database. None of it stays on this website’s systems after your session ends.

What about automatically collected technical data? Server logs, for example. Those may be kept for up to 30 days. That gives us time to monitor website security and performance. After 30 days, this data is permanently deleted.

Information Sharing and Disclosure

This website does not sell, rent, or trade your personal information to any third party.

1)Government Portals

To provide the visa status checking service, this website connects to official UAE government systems. That includes ICP and GDRFA portals. Your query travels through encrypted channels to those systems. That is how your visa status gets retrieved.

This website does not control those government systems. It does not store data from them. It does not have access to the data held there. Their own privacy policies apply once information reaches their platforms.

2) Service Providers

This website uses third-party providers for two main things. Hosting. And security monitoring. Those providers may encounter technical data while doing their job, server logs, traffic patterns, that kind of thing.

What are they allowed to do with that data? Very little. They are contractually required to follow UAE privacy laws. They cannot use the data for any other purpose.

3) Legal Requirements

This website may disclose information in two situations. First, if the law requires it. Second, in response to a valid legal request from a competent authority.

Data Security

Security measures are standard across the industry. All connections use 256-bit SSL encryption. The website gets monitored regularly for anything unusual, any unauthorized access attempts.

No transmission method over the internet is completely secure. Absolute security cannot be guaranteed by anyone. That said, we remain committed to keeping appropriate safeguards in place.

Your Rights

Under UAE Federal Decree-Law No. 45 of 2021, you have certain rights regarding your personal data.

• Right of access: You can ask whether we hold any personal data about you. If yes, you can request a copy.
• Right to correction: You can ask us to fix any data that is inaccurate or incomplete.
• Right to deletion: You can ask us to delete your personal data. Legal retention obligations may apply in some cases, but otherwise we will comply.
• Right to restriction: You can ask us to limit how we process your data in certain circumstances.

Want to exercise any of these rights? Send an email to info@checkvisastatusuae.ae. We will respond within 5 business days.

Because this website does not retain personal query data, most requests get resolved very quickly.

If you believe your privacy rights have been violated, you can file a complaint. The competent authority for data protection in the UAE is the UAE Data Office.

Children’s Privacy

This website is not directed at individuals under the age of 18. We do not knowingly collect, process, or store personal information from minors.

If you believe a minor has submitted personal information through this website, please contact us immediately at info@checkvisastatusuae.ae. We will take appropriate action.

Third-Party Websites

This website contains links to official government portals and other external websites.

This Privacy Policy applies only to checkvisastatusuae.ae. Once you leave and go to an external site, that site’s own privacy policy takes over. We are not responsible for the privacy practices of any third-party website.

Changes to This Policy

We may update this Privacy Policy from time to time. Why? To reflect changes in our practices. Or changes in applicable law.

When that happens, the revised version will appear on this page. A new effective date will be shown. Where changes are material, we will make reasonable efforts to notify users by posting a prominent notice on this website. We suggest checking back every so often.

Continuing to use this website after any update means you accept the revised policy.

Contact Us

Questions about this Privacy Policy? Want to exercise your data rights? Have a privacy concern you would like to raise? Please get in touch.

Email: info@checkvisastatusuae.ae

Response time: Within 5 business days. For urgent matters, please include the word “URGENT” in the subject line.